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Shipping and Tracking your Order

When will my order ship?

Do you ship to….?

Do you pay customs/duty fees?

Can you help me change my shipping address?

I didn’t receive a tracking number! What’s the deal?

Refunds, Returns & Exchanges

Can I return my item?

Can I cancel my order?

My item doesn't fit. Am I eligible for a refund?

Can I exchange my order for another size?

My item is defective. Can I get a refund or exchange it?


I don't see my size. Will you be restocking?

You sold out of my size. Will you be restocking?


Do you collaborate with influencers?


What are your robes made out of?